The survey has been expanded to include over 70,000 workers in 36 European countries. This includes the EU Member States, the United Kingdom, Norway, Switzerland, Albania, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia and Serbia. Changing the survey mode to CATI is in line with other similar surveys in the context of the COVID-19 pandemic.
The European Working Conditions Telephone Survey (EWCTS) 2021 extraordinary edition allows Eurofound to provide comparable and representative information on job quality at a time when working lives have undergone considerable changes and the capacity of people at work to contribute to the recovery is critical. However, due to the change in interviewing mode, comparison with previous editions of the survey will not be possible and the options for analysis of trends over time limited.