Living and Working in the EU e-survey - New findings

This report documents working conditions and job quality in the Western Balkans based on the European Working Conditions Telephone Survey data collected in 2021. It brings new regional insights to the analysis of European working conditions and strives to raise awareness of the topic and broaden the perspectives of policymakers, social partners, researchers and the wider public in the region.

Findings from the 2025 (eighth) round of Eurofound’s Living and working in the EU e-survey suggest persistent economic strain and uneven levels of resilience across Member States. Despite lower inflation and labour markets that remain relatively stable by headline indicators, respondents continue to face significant financial pressure, with widening gaps between income groups, rising insecurity among renters and middle-aged people, and continued housing insecurity, especially among low-income and single-parent households.

This factsheet presents findings from the Living and Working in the Western Balkans and Türkiye (LW-WBT) Survey, which was commissioned by Eurofound and conducted in autumn 2024. It provides a brief overview of four dimensions of quality of life in Albania, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia, Serbia and Türkiye – health and well-being, overall life satisfaction, material living conditions and perceived quality of society.