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This report focuses on the challenges that the EU Member States and Norway face when receiving and integrating refugees who fled Ukraine after Russia’s invasion in February 2022. It investigates their labour market integration and access to and experiences with public services that are crucial for societal inclusion. The main aim is to explore and highlight the interplay between different areas of integration: employment, housing arrangements, healthcare (including mental health care), access to childcare and social assistance. The report uses information collected by Eurofound from the Member States and Norway and covers developments up to mid-2023. It examines the following issues: employment levels and barriers to labour market access for Ukrainian refugees; support measures for labour market integration; and the ways in which the Member States and Norway facilitate access to key services (housing, education, healthcare and social assistance) and the challenges that have to be overcome in this regard.

In responding to Russia’s war against Ukraine, the EU activated its Temporary Protection Directive (TPD) for people who fled the country, allowing them to settle in the EU and to access basic public services and the labour market. By spring 2023, more than 4.5 million people had made use of the TPD or similar national protection schemes in the EU. In 2022, the European Union Agency for Fundamental Rights conducted an online survey among people displaced from Ukraine. Eurofound has analysed the survey results on their experiences when seeking to access employment. This paper highlights the main barriers that displaced people encountered and suggests ways to facilitate their inclusion.