Work organisation and innovation: Case study: ROFF, Portugal

Founded in 1996, ROFF is a Portuguese firm dedicated to the implementation of SAP solutions. Since its early days, the company has grown significantly and currently employs just over 500 people. The nature of their activity, developing and implementing IT solutions for different clients, is based purely on people delivering services to clients. Therefore, their business can only be successful if based on committed and satisfied employees. The company founders are well aware of this and have developed a company culture and a working environment that promotes patterns of high individual engagement.