Authors
Jane Pillinger
Abstract
This report documents and assesses key developments in the social public services EU-wide. It looks at service improvements aimed at client groups who typically have multiple needs: adults with mental illnesses; adults with learning disabilities; dependent older people; long term unemployed young people. The report examines the impact of initiatives to improve the quality of both the service to clients and the working conditions of the staff involved. It also presents strategies for the future.
 

Quality in social public services

English (472.2 KB - PDF)

Quality in social public services

Español (612.6 KB - PDF)

Quality in social public services

Deutsch (772.15 KB - PDF)

Quality in social public services

Français (644 KB - PDF)
Reference nº
EF00127
Catalogue nº
TJ-36-01-378-EN-C

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