Javascript is disabled in your browser. Please, enable it for a better user experience.
Качество на работните места
Качеството на работните места допълва мерките за количество на работните места и допринася за оценка на стратегията за заетостта. Качеството на работните места е многоизмерно понятие, като различните политически програми и дисциплини поставят акцента върху различни измерения.
В повечето проучвания на Eurofound качеството на работните места се измерва на самото работно място. То обхваща характеристики на работните места, отразени от обективна гледна точка, които могат да бъдат наблюдавани и са свързани с удовлетворяването на нуждите на хората на работното място. В него влизат всички характеристики на работата и заетостта, за които е доказано, че имат причинно-следствена връзка със здравето и благосъстоянието. Включени са положителните и отрицателните характеристики на работните места. Тези показатели отразяват работните ресурси (физически, психологически, социални или организационни аспекти) и търсенето на работа или процесите, които оказват влияние върху тях.
Workers will experience the effects of climate change in many ways: job insecurity, changes to their work tasks and responsibilities, and changes in their workplaces that may involve different work...
There is no one future of work for all jobs – policymakers will have their work cut out to ensure that remote and platform working, artificial intelligence and climate change...
Job quality and its improvement is an important policy concern, as quality jobs are crucial for higher labour force participation, higher well-being and increased economic performance. Job quality is also a key component in making work sustainable and enabling workers to remain motivated to remain in work for longer. It is central to the ILO’s Decent Work Agenda, the OECD’s jobs strategy and to the European Union’s quality of work policies to create more and better jobs. For workers, for the enterprises and organisations that employ them and for societies, there are benefits associated with high-quality jobs, and costs associated with poor-quality jobs.
International Labour Organization (ILO): Decent work
Organization for Economic Co-operation and Development (OECD): OECD Jobs Strategy
Job quality can be supported by a wide-ranging set of policies and actions at EU level, by national authorities and social partners, and within companies aimed at addressing the issues raised in the EWCS analysis of job quality indices and profiles and that support workers throughout their working lives.
By bundling practices that increase employee autonomy, facilitate employee voice and promote training and learning, businesses can boost performance while improving job quality.
Job quality can be improved by reducing excessive demands on workers and limiting their exposure to risks – and also by increasing their access to work resources that help in achieving work goals or mitigate the effects of these demands. Each dimension of job quality can also be improved through workplace practices and policies.
Workers and employers and their organisations each have a role to play in improving job quality; social dialogue is critical for devising policies in the workplace and beyond. Public authorities should regulate with the common goal of improving job quality in mind.
Being a manager is challenging for both women and men. To increase the attractiveness of managerial positions, job quality for all managers needs to be improved. Linked to this are difficulties in achieving a satisfactory work–life balance. Addressing the working time and work–life balance needs of managers increases the attractiveness of this function and also makes working as a manager more sustainable.
As some employment statuses are linked to poorer quality jobs, labour market policies aimed at addressing global economic competitiveness and combating high unemployment rates hence need to consider the potential effects for job quality.
Eurofound aims to consolidate the position of its European Working Conditions Survey (EWCS) as an important tool for benchmarking job quality in the European Union and beyond, feeding into policy development in the area of quality of work. The data have been used to carry out further research on various topics linked to job quality, including job quality in different work situations, job quality of different groups in the labour market, the impact of job quality on quality of working lives and in-depth analysis of individual dimensions of job quality. The European Company Survey 2019 (ECS 2019) also looks at different dimensions of job quality for workers and employers. Recent research has also looked into job quality in a global perspective.
Eurofound’s EWCS 2015, the sixth edition of the survey, provides an in-depth account of people’s current experience of work in Europe and an overview of working lives through the lens of job quality. The survey gathered detailed data on almost every aspect of working life, from working time to relationships with colleagues to opportunities for training.
To explore what the data say about job quality, Eurofound developed seven indices representing different dimensions of job quality, based on aspects of work that have an independent influence on health and well-being. These are:
Physical environment
Work intensity
Working time quality
Social environment
Skills and discretion
Prospects
Earnings
Those jobs that scored similarly on the seven job quality indices were grouped together in five job quality profiles: High flying, Smooth running, Active manual, Under pressure, Poor quality.
The data show a diverse and heterogeneous labour market, where one in five workers has a 'poor quality' job.
Eurofound's 2021 flagship report on working conditions and sustainable work sums up research on job quality in the past five years. It highlights the relevance of job quality to address challenges in the future: pyschosocial risks at work, ICT-based mobile work, fragmentation of work and the specific challenges in the era of COVID-19.
Company survey: Workplace practices and job quality
The European Company Survey (ECS) looks at workplace practices with regard to work organisation, human resource management and direct and indirect employee participation. These workplace practices are key determinants of the job quality of employees. The ECS 2019 examines job autonomy and complexity, the prevalence of part-time work and permanent contracts, the expectations management has of employees, the motivational drivers that are in place, the training and learning opportunities that are offered to employees, as well as the channels for, and impact of, direct and indirect employee participation. Both the ECS 2013 and the ECS 2019 show that establishments that have workplace practices that ensure good job quality also do better in terms of performance and workplace well-being.
Infographic: How good company practices impact on workplace well-being and performance
Only one-fifth of European companies find secret to combining optimal workplace well-being and business performance.
‘High investment, high involvement’ workplaces have the best outcomes for workers and employers, managing to boost performance and improve job quality.
Using EWCS data, Eurofound has collaborated with the ILO on a pioneering project to provide a comparative analysis of job quality covering approximately 1.2 billion workers in Europe, Asia and the Americas. It analyses the seven dimensions of job quality, finding both important differences and similarities between countries.
How different groups fare on job quality
Eurofound’s policy brief on women in management uses EWCS data to look at the diversity of job quality in management positions, analysing whether the working conditions of managers are better than those of non-managers and whether they are similar for women and men. Analysis of gender equality at work also highlights important gaps in men’s and women’s working conditions and job quality which require specific attention.
Research on working conditions of workers of different ages examines the role of job quality and other work-related factors in workers’ decisions and ability to remain in paid employment. Other research on working time patterns for sustainable work examines from a gender and life course perspective the links between working time patterns and organisation, working time quality and work–life balance, and health and well-being.
The research on working conditions in sectors examines trends in job quality from a sectoral perspective. Findings also reveal that workplace accommodation of the needs of workers with chronic disease can impact their job quality and the sustainability of work.
Determinants of job quality: Employment status, working time patterns
Eurofound’s policy brief on employment status uses EWCS data to investigate the job quality associated with different employment statuses in the EU Member States. The research explores the working conditions of five categories of self-employed and analyses their job quality.
Other research examines the working conditions and job quality associated with ICT-based mobile work and the impact of this form of work on quality of working lives.
Research also looks at human resource management and how employee involvement in decision-making can benefit organisations, helping to improve job quality and working conditions.
Impact of job quality
Research on working conditions and workers’ health examines the interplay between job demands and job resources which support workers in greater engagement and well-being. In terms of reconciling work and life, Eurofound examines the reciprocal relations between working conditions and job quality and people’s lives outside work, and what is most important for people in terms of work–life balance.
The EWCS 2015 demonstrates the positive relationship between each job quality index and worker's experience of the quality of working life in terms of: career and employment security, developing skills and competences, maintaining and promoting health and well-being, reconciling working and non-working life, work sustainability, and meaningful and motivating work.
Labour market change and job quality
Eurofound’s European Jobs Monitor (EJM) tracks structural change in European labour markets. It describes shifts in employment at Member State and EU level, analysing changes in terms of occupation and sector and the implications for job quality.
Mary McCaughey speaks with Eurofound Research Manager Jorge Cabrita about new research that highlights poor job quality - including high emotional demands, working at high speed and to tight deadlines...
Строгите ограничения в областта на общественото здраве, въведени от правителствата през 2020 г. с цел контролиране на пандемията от COVID-19, рязко промениха трудовия живот и продължиха да го оформят през...
В настоящия водещ доклад се прави обобщение на основните констатации от изследванията относно условията на труд, проведени от Eurofound през програмния период 2017—2020 г. В него се очертава напредъкът, постигнат...
Настоящият доклад се основава на четвъртото издание на Проучването на европейските дружества (ECS), проведено съвместно от Eurofound и Cedefop през 2019 г. В него се описва широк спектър от практики...
Megatrends, such as digitalisation, globalisation, demographic change and climate change, are transforming the world of work, with knock-on effects for working conditions and job quality. Against this background, this report...
The number of workers living with chronic health conditions is rising in the EU. Such conditions affect people’s ability to work to varying degrees. While some are unable to continue...
15 October 2019
Publication
Policy brief
Ongoing work
Eurofound aims to consolidate the position of its European Working Conditions Survey (EWCS) as an important tool for benchmarking job quality in the European Union and beyond, feeding into policy development in the area of quality of work. The data have been used to carry out further research on various topics linked to job quality, including job quality in different work situations, job quality of different groups in the labour market, the impact of job quality on quality of working lives and in-depth analysis of individual dimensions of job quality. The European Company Survey 2019 (ECS 2019) also looks at different dimensions of job quality for workers and employers. Recent research has also looked into job quality in a global perspective.
Eurofound’s EWCS 2015, the sixth edition of the survey, provides an in-depth account of people’s current experience of work in Europe and an overview of working lives through the lens of job quality. The survey gathered detailed data on almost every aspect of working life, from working time to relationships with colleagues to opportunities for training.
To explore what the data say about job quality, Eurofound developed seven indices representing different dimensions of job quality, based on aspects of work that have an independent influence on health and well-being. These are:
Physical environment
Work intensity
Working time quality
Social environment
Skills and discretion
Prospects
Earnings
Those jobs that scored similarly on the seven job quality indices were grouped together in five job quality profiles: High flying, Smooth running, Active manual, Under pressure, Poor quality.
The data show a diverse and heterogeneous labour market, where one in five workers has a 'poor quality' job.
Company survey: Workplace practices and job quality
The European Company Survey (ECS) looks at workplace practices with regard to work organisation, human resource management and direct and indirect employee participation. These workplace practices are key determinants of the job quality of employees. The ECS 2019 examines job autonomy and complexity, the prevalence of part-time work and permanent contracts, the expectations management has of employees, the motivational drivers that are in place, the training and learning opportunities that are offered to employees, as well as the channels for, and impact of, direct and indirect employee participation. Both the ECS 2013 and the ECS 2019 show that establishments that have workplace practices that ensure good job quality also do better in terms of performance and workplace well-being.
See European Company Survey 2019 infographic.
Working conditions in a global perspective
Using EWCS data, Eurofound has collaborated with the ILO on a pioneering project to provide a comparative analysis of job quality covering approximately 1.2 billion workers in Europe, Asia and the Americas. It analyses the seven dimensions of job quality, finding both important differences and similarities between countries.
How different groups fare on job quality
Eurofound’s policy brief on women in management uses EWCS data to look at the diversity of job quality in management positions, analysing whether the working conditions of managers are better than those of non-managers and whether they are similar for women and men. Research on working conditions of workers of different ages examines the role of job quality and other work-related factors in workers’ decisions and ability to remain in paid employment. Other research on working time patterns for sustainable work examines from a gender and life course perspective the links between working time patterns and organisation, working time quality and work–life balance, and health and well-being.
Determinants of job quality: Employment status, working time patterns
Eurofound’s policy brief on employment status uses EWCS data to investigate the job quality associated with different employment statuses in the EU Member States. The research explores the working conditions of five categories of self-employed and analyses their job quality. Other research examines the working conditions and job quality associated with ICT-based mobile work and the impact of this form of work on quality of working lives.
Impact of job quality
Research on working conditions and workers’ health examines the interplay between job demands and job resources which support workers in greater engagement and well-being. In terms of reconciling work and life, Eurofound examines the reciprocal relations between working conditions and job quality and people’s lives outside work, and what is most important for people in terms of work–life balance.
The EWCS 2015 demonstrates the positive relationship between each job quality index and worker's experience of the quality of working life in terms of: career and employment security, developing skills and competences, maintaining and promoting health and well-being, reconciling working and non-working life, work sustainability, and meaningful and motivating work.
Labour market change and job quality
Eurofound’s European Jobs Monitor (EJM) tracks structural change in European labour markets. It describes shifts in employment at Member State and EU level, analysing changes in terms of occupation and sector and the implications for job quality.
Research continues in this topic on a variety of themes, which are outlined below with links to forthcoming titles.
Agnès Parent-Thirion is a senior research manager in the Working Life unit at Eurofound, tasked with the planning, development and implementation of working conditions research...
This report uses European Working Conditions Survey data to examine working conditions and their implications for worker’s health. Ensuring the sustainability of work in the context of ageing populations implies a greater number of people in employment who can remain in the workforce for longer. The
Job quality is a major focus of policymakers around the world. For workers, the enterprises that employ them and for societies, there are benefits associated with high-quality jobs, and costs associated with poor-quality jobs. This report – the result of a pioneering project by the International
Two-thirds of the EU labour force are in permanent, full-time employment; the remaining one-third has a non-standard employment status, meaning temporary or part-time employment or self-employment. Given the variety of employment statuses, it is worth asking whether working conditions differ across
Despite years of gender equality legislation, men outnumber women in management positions by two to one. While structural barriers continue to impede women’s career advancement, women themselves may be deterred from becoming managers if they perceive that it would have a negative impact on their
This overview report summarises the findings of 20 case studies looking at recent changes in the task content of five manufacturing occupations (car assemblers, meat processing workers, hand-packers, chemical products plant and machine operators and inspection engineers) as a result of factors such
The onset of the digital revolution has resulted in technological advances that are constantly evolving. A key element of concern to policymakers is the impact that these changes will have on the world of work and employment. This report reviews the history of the digital revolution to date, placing
Although standard employment is still dominant in European labour markets, an increasing range of new employment forms is emerging that differ in their implications for working conditions. This study explores strategic employee sharing, an employment form for companies that have specific HR needs
The sixth European Working Conditions Survey (EWCS) builds on the lessons learned from the previous five surveys to paint a wide-ranging picture of Europe at work across countries, occupations, sectors and age groups. EU employment policy priorities aim to boost employment levels, prolong working
This report maps, analyses and discusses key dimensions and indicators for a comparative framework of industrial relations. It then identifies and assesses existing data sources that can be used to measure the different dimensions of the comparative framework.
Developments in Working Life in Europe is part of a series of annual reviews published by Eurofound and provides an overview of the latest developments in industrial relations and working conditions across the European Union and Norway.
In September 2008, the Министерството на държавната администрация и административната реформа (MDAAR [1], Ministry of State Administration and Administrative Reform) presented the results of a survey – entitled Employee turnover, working conditions and motivation of civil servants (in Bulgarian
In November 2008, the Swedish Trade Union Confederation (Landsorganisationen i Sverige, LO [1]) published a report entitled ‘Trends in the working environment 2007 – class and gender’ (Trender i arbetsmiljön 2007 – klass och kön (in Swedish, 332Kb PDF) [2]). The study examines the changes in the
For three decades, Statistics Finland (Tilastokeskus [1]) has been conducting extensive interview-based work life surveys, which examine the varied changes in employees’ working conditions. (see below for more details about the surveys). The latest of these surveys, conducted in 2008, explores the
A study (1.16Mb PDF) [1] on Malta’s call centre industry was commissioned by the Employment and Training Corporation (ETC [2]) in 2008. The study, which was published in September 2008, is based on information gathered from two main sources: from eight employers involved in the call centre industry
In 2007, the Research Institute for Labour and Social Affairs (Výzkumný ústav práce a sociálních věcí, RILSA [1]) and Masaryk University Brno (Masarykova univerzita [2]) conducted research on the employment of foreign workers. The study was carried out as part of a long-term project entitled
A number of countries [1] maintain a national website, derived from the model of the continuous web-based survey ‘WageIndicator [2]’, which includes information about wages, working conditions [3], labour standards and other work-related topics. The Hungarian version of WageIndicator is known as
The sphere of paid work is not just a place where working people spend a considerable part of their lives; it is also a place for building social relationships. The way in which working people view the workplace in terms of privacy and as an arena for building close social relationships was the
In March 2008, the Institute of Social and Political Research (Sociālo un politisko pētījumu institūts, SPPI) at the University of Latvia (Latvijas Universitātes) published the ninth consecutive report on human development, entitled ‘Latvia: Human development report, 2006/2007: Human capital’. The
In the spring of 2007, a questionnaire on ‘well-being and stress among self-employed entrepreneurs’ was sent to 6,000 self-employed persons living in the Flemish Region in northern Belgium. The results of this survey are being used to map the quality of work or ‘workability’ profile of self-employed
The pension reform in 2005 in Finland aimed to increase the number of years in employment towards the end of a person’s work career (FI0403203F [1]). The reform included a new flexible retirement age, ranging from 63 to 68 years, and the abolishment of some early retirement options. Moreover
There is no one future of work for all jobs – policymakers will have their work cut out to ensure that remote and platform working, artificial intelligence and climate change policies will benefit and not disadvantage workers.
The COVID-19 pandemic made us acutely aware of how dependent our society is on certain essential workers. We felt deep gratitude towards workers in healthcare especially, because they worked ceaselessly in often-difficult conditions.
The COVID-19 pandemic has changed the way we live and work. With the lifting of restrictions across the globe, we are now able to examine the many repercussions on the world of work. In particular, the unique demands of the last few years have shone a harsh spotlight on the pressures brought to bear
As we leave behind the lockdowns and business disruptions of COVID-19 and enter a ‘new normal’, it is time to talk about how workplaces might be transformed to drive innovation. Some may baulk at this suggestion, as we continue to grapple with the pandemic fallout, but crises have always been a crad
COVID-19 has shown that some things can hit us out of the blue. The pandemic sent a shockwave through businesses all over the world and has brought massive changes to work organisation, internal communication and day-to-day operations for many companies. Doubtless, the depth of the pandemic’s impact
Health professionals – doctors, nurses, nursing assistants, paramedics, ambulance workers – are in the vanguard of the battle against COVID-19. They are the ones dealing with sick people, triaging, testing and treating them. They are the ones confronting suffering and death. While some of their coll
We hear more and more about the platform economy, with the debate often revolving around the potential long-term implications of its growth on the labour market and the impact on traditional and established businesses and industries.
Much of the discussion on the future of work is focused on globalisation and technology, and their impacts on the labour market. However, there is also a growing interest in the business models used by cooperatives and social enterprises, and how they can contribute to a better future of work. Eurof
Economic disparities have been decreasing between EU member states over the past decade, but at the same time inequality has been growing within member states. Despite national level convergence, the gap in wealth and income between the rich and the poor is growing in most of Europe. Some of this ri
This policy brief investigates how organisations are adapting their work organisation and practices to hybrid work. Based on case studies and on data from the European Working Conditions Survey 2024, the policy brief examines how hybrid work is being managed in organisations and profiles t