Digital transition, job quality and workplace practices in SMEs

Building on existing Eurofound research, this report examines how digitalisation, digital skills, innovation and training strategies influence job quality, working conditions and training access in European SMEs. It compares SME workers to the broader workforce, identifying barriers unique to SMEs that hinder skills development and job improvements. The report evaluates the status of digital skills, innovation, and training in SMEs and their connection to job quality and resources, investigating how digitalisation drives active training and skills development. It also identifies the key drivers behind SME engagement in these practices. The report outlines differences across sectors and regions and the best practices and effective policies that support SMEs in the digital transition, with a focus on fostering innovation, improving job quality and enhancing workforce skills to promote sustainable business growth.